Customer Relationship Management Software & Services
Camsoft Solutions has also successfully implemented and supported CRM projects at companies of all sizes, ranging from SOHO installations to corporates with several thousand users.
Camsoft is capable of providing full turnkey
Customer Relationship Management solutions, including:
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CRM Software Sales,
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CRM Training,
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CRM Support,
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CRM Development and
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Service Level Agreements, where required.
With full service offices in Johannesburg, Cape Town and Durban, Camsoft provides the full range of technical services to a variety of different customers, including
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ISPs and banks,
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insurers and manufacturers,
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retailers and recruitment agencies,
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call centres and many others
Camsoft’s CRM division has achieved Maximizer Software’s Africa Business Partner of the Year award every year from 2004 to 2012.
In order to ensure POPIA Compliance, Camsoft cc T/A Camsoft CRM Solutions has registered their Information Officer Mark Annett with the Information Regulator of South Africa, compiled the necessary POPIA documentation for the business and its employees and updated all its employment contracts with the necessary details on POPIA. Camsoft CRM Solutions will also comply with POPIA in managing customer, prospect and other personal information in the business.
Maximizer CRM helps you:
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Track every contact & communication in a secure, searchable, and centralized address book
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Track leads and follow-ups to get full sales pipeline visibility
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Remotely access your data via mobile, tablet, or laptop
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Standardize & automate your existing processes
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Nurture leads with email marketing
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Resolve service cases faster and improve agent productivity